Guides
How rental billing actually works
Written for the person holding the invoice. No sign-up, nothing gated. If one of these saves you a phone call, it did its job.
- 6 min · “I called it off rent but they kept charging me”
Off-rent: when does the billing actually stop?
Calling equipment off rent and the billing stopping are two different events. What actually ends a rental, and what to keep so you can prove it.
- 5 min · “daily vs weekly vs monthly rental rate, which applies”
Why your four-week rental cost more than a month
Rental rates step down by duration, but the step is not automatic and four weeks is not a month. How rate tiers get applied wrong.
- 5 min · “is the rental protection plan worth it, can I decline it”
The rental protection plan: what you are actually paying for
Damage waivers usually run as a percentage of the rental and are often optional. What they cover, what they do not, and when you are paying twice.
- 7 min · “how do I dispute a rental invoice, what do I need”
How to dispute an equipment rental invoice
What to gather, who to contact, how to write it, and what to expect. A practical guide to raising a rental billing question without damaging the relationship.
Rather have someone else check it?
Send us the invoices and the agreement behind them. We will tell you what does not add up, free, and the findings are yours either way.